New Delhi, Oct 10 (UNI) Telecom Secretary Dr. Neeraj Mittal today said that as India moves from 5G to 6G, there is tremendous role for AI to improve the intelligence in networks, make them self-healing and move from generative AI to agentic AI to make customer service better.
He was speaking at the inauguration of the International Telecommunication Union’s (ITU) “AI for Good – Impact India” Conference 2025 at IMC 2025 here.
“While the title of the summit is AI for Good, there is equally AI for Bad — and risks come along naturally, because AI is truly horizontal and sits atop all verticals. ….and we are able to see how artificial intelligence (AI) tools are leading to deep fakes, voice cloning, financial frauds, bypassing voice signatures and even videos to establish false identities. Therefore, we have to be very vigilant about what the telecom network will look like with artificial intelligence” said Mittal.
India is advancing a trusted, inclusive and human-centric AI ecosystem through the USD 1.25 billion IndiaAI Mission, in close collaboration with global partners such as ITU, to ensure that technology remains a force for trust, inclusion and progress, Mittal added.
Bilel Jamoussi, Deputy Director of TSB and Chief of Study Groups & Policy Department (SPD) at ITU commended India’s proactive leadership in promoting responsible AI and digital inclusion.
Jamoussi also emphasized the importance of forging global partnerships to address critical issues such as AI misuse, data privacy and cybersecurity vulnerabilities.
This summit brought together leading voices from across the globe to deliberate on AI’s role in achieving equitable and sustainable digital growth.
Moreover, key discussions emphasized on AI safety, ethical frameworks, risk management, digital inclusion and standardisation efforts for international cooperation to ensure responsible deployment of AI technologies.
As part of the summit ‘Innovation Factory’ initiative was also unveiled, which is a collaborative platform, developed by DoT and ITU under the AI for Good framework, showcasing the contributions of numerous AI startups.
The event is co-hosted by the Department of Telecommunications (DoT), Ministry of Communications, Government of India, in collaboration with the International Telecommunication union (ITU).
It was intended to leverage AI technologies to address national priorities such as healthcare, agriculture, climate resilience, digital inclusion, and public service delivery.
ITU is a specialised agency for Information and Communication Technologies (ICTs), established in 1865 to develop global technical standards for seamless network interconnection.
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